What size should I order?
Measure your child’s foot from heel to toe in centimetres and check our Size Guide. Our shoes show both US and EU sizing. If you are between sizes, we recommend sizing up for comfortable growing room.
What if the size isn't right?
No stress at all — we offer easy 14-day size exchanges on all unworn shoes in their original packaging so your child gets the perfect fit.
Are these shoes true to size?
Yes, they fit true to standard US/EU kids' measurements. Just measure their foot in cm and check the size chart to be 100% sure.
How long does delivery take?
Orders are processed within 1–2 business days and delivered within 5–10 business days Australia-wide. You will receive a tracking number as soon as your parcel ships.
Is shipping free?
Yes! We offer Free Shipping Australia-wide on all orders over $50 AUD.
What is your returns policy?
We offer a 14-day return and exchange window for unworn items in original packaging. If an item arrives faulty or damaged, we cover all return shipping costs immediately.
How can I contact customer support?
Reach out anytime at support@kiddoskicks.com. We aim to reply within 12 hours, 7 days a week.
