Terms of service

Latest Update: 1 January 2026

Welcome to Kiddos Kicks. These Terms & Conditions (“Terms”) apply to your use of our website and any purchase you make through it. By accessing our website or placing an order, you agree to these Terms.

1) About Us

“Kiddos Kicks”, “we”, “us” and “our” refer to Kiddos Kicks. “You” refers to the customer or website visitor.

2) Use of Website

• Eligibility: You must be at least 18 years old to place an order, or have permission and supervision from a parent/guardian.
• Accuracy of information: You agree to provide accurate, current and complete information (including delivery address and contact details).
• Changes: We may update website content, products, pricing, promotions, or availability at any time.

3) Products, Pricing & Availability

• Product images: We aim to display product colours and images accurately, but your screen/device may display colours differently.
• Availability: All products are subject to availability. We may limit quantities or cancel/refuse orders at our discretion (including where pricing errors occur).
• Pricing: Prices are shown in the currency displayed on the website and may change without notice. Any taxes and shipping costs will be shown at checkout.

4) Orders & Payments

• Order acceptance: An order is only accepted once payment is processed and you receive an order confirmation.
• Cancelling orders: If you need to cancel or change an order, contact us as soon as possible. Once an order is processed, changes may not be possible.
• Fraud prevention: We may require additional checks or information to process an order.

5) Shipping & Delivery

• Delivery times: Delivery timeframes shown on the website are estimates only and may vary due to carrier delays or peak periods.
• Address responsibility: You are responsible for providing an accurate delivery address. We are not responsible for delays or losses caused by incorrect address details.
• Tracking: If tracking is provided, it will be sent to you by email or made available in your order information.

6) Returns, Refunds & Exchanges

• 14-Day Window: Any request for a return or exchange must be made within 14 days of receiving your delivery.
• Return Shipping: For all refunds, the customer is responsible for the cost of shipping the item back to Kiddos Kicks.
• Condition: Items must be returned in their original, unworn condition with all packaging and tags intact.
• Australian Consumer Law: Nothing in these Terms excludes or limits your rights under Australian Consumer Law, including guarantees for faulty or misdescribed goods.

7) Promotions & Discount Codes

• Discount codes and promotions are subject to conditions (such as expiry dates, minimum spend, exclusions, or one-time use).
• We may change, pause, or end promotions at any time.

8) Accounts & Security

If you create an account:

• You are responsible for keeping your login details secure.
• You are responsible for all activity under your account.
• Contact us immediately if you believe your account has been accessed without permission.

9) Intellectual Property

All content on this website (including text, graphics, logos, images, and software) is owned by Kiddos Kicks or our licensors and is protected by intellectual property laws. You must not copy, reproduce, distribute, or exploit any content without our written permission.

10) Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, special, punitive, or consequential loss (including loss of profit, revenue, or data) arising from your use of the website or purchase of products.
• Where liability cannot be excluded under Australian Consumer Law, our liability is limited to the extent permitted by law.

11) Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and store your personal information.

12) Changes to These Terms

We may update these Terms at any time by posting an updated version on this page. Changes apply from the date they are posted.

13) Governing Law

These Terms are governed by the laws of Australia. You submit to the jurisdiction of the courts in Australia.

14) Contact Us

If you have questions about these Terms, contact us:
Email: support@kiddoskicks.com