Updated as of: January 1, 2025

At Kiddos Kicks, we want you to shop with confidence! If you're not completely satisfied, we offer a hassle-free 14-day return and exchange policy.

Returns & Refunds

• Unworn Items: Returns are accepted within 14 days of receiving your order for a full refund. Items must be in original condition with packaging intact.
• Worn Items: We do not offer refunds for shoes that have been worn. However, you may exchange them for a different size or style or receive store credit.
• Final Sale Items: Clearance, sale, and custom items are non-refundable and non-exchangeable.

To initiate a return, please email news@kiddoskicks.com with your order number and reason for return.

Exchanges

We offer exchanges within 14 days of receiving your order.

• Unworn shoes: Can be exchanged for another size or style.
• Worn shoes: Store credit will be issued, which can be used for a future purchase.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at news@kiddoskicks.com with photos, and we’ll resolve the issue.

Return Shipping & Processing

• Customers are responsible for return shipping costs unless the item is faulty or incorrect.
• Once your return is received and inspected, refunds, exchanges, or store credits will be processed within 5-7 business days.

For any questions, reach out to news@kiddoskicks.com. Thank you for choosing Kiddos Kicks!